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Unified Voice’s IVR Add-on empowers your business with automated call routing and self-service options—giving callers fast access to the right department or information, anytime.
No more manual call transfers or long wait times. Our IVR system greets, guides, and directs callers based on their input or voice response—improving efficiency, reducing load on agents, and enhancing caller experience.
Create branded greetings and multi-level menu options tailored to your operations.
Route calls dynamically based on caller input, time of day, language preference, or priority.
Enable voice input for hands-free navigation and accessibility.
Offer voicemail recording or schedule call backs if agents are unavailable.
Serve diverse customer bases with IVRs in multiple languages.
Track IVR usage, drop-offs, and success paths to continuously optimize flows.
Connect IVR responses to your existing ticketing or customer systems for context-rich support.
Deploy Unified Voice IVR Add-on to automate common requests, reduce delays, and delight your callers with faster resolutions.