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At Unified Voice Philippines, we take your privacy seriously and want you to understand our practices with respect to the handling of your personal data and how we support your rights regarding it. This privacy statement explains how we do this.
Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by third-party websites, and we encourage you to check their privacy policies before providing any personal data.
If you contact us via our website forms, by phone, or through a direct inquiry, you may be asked to provide limited personal data. This may include:
Name
Company name
Phone number
Email address
Location
This information is voluntarily provided and enables us to:
Respond to your queries
Provide details about our services (Cloud PBX, SIP Trunks, Toll-Free Numbers, Contact Center solutions, etc.)
Send you product brochures, updates, or information about our services and upcoming events (with your consent)
If you no longer wish to receive these communications, you may opt out at any time.
We may also collect technical information through cookies to improve our services and website performance.
On your first visit to our website, you will be asked (via a notification banner) to accept our use of cookies and similar technologies.
Like other websites, we use cookies for a variety of purposes, including:
Analyzing how our site is used (pages visited, device type, source of traffic)
Improving site performance and usability
Remembering your preferences if you return to our site
For more about cookies and your choices, please see our Cookie Policy.
We will not sell or rent your personal data to third parties. However, in some cases we may share your data:
With trusted service providers who help us deliver our services (under confidentiality agreements)
If required by law, court order, or government authority
To comply with financial reporting obligations to our investors
We do not share your personal information for direct marketing by third parties.
Due to the nature of our operations, we may transfer personal data outside the Philippines—for example, to international investors or data centers.
Any transfer of your personal data will be done securely and in compliance with applicable data protection laws, ensuring adequate safeguards.
Access will be restricted to individuals who need the information for legitimate business purposes.
We will only keep your personal data for as long as necessary to fulfill the purposes for which it was collected. Once no longer needed, it will be securely deleted or anonymized.
If you unsubscribe from our communications, we will keep your email address in a suppression list to ensure we respect your opt-out choice.
Data security is very important to us. We use technical and organizational measures to protect your data from unauthorized access, alteration, or destruction.
These measures include encryption, restricted access, and regular monitoring of systems to safeguard your personal information.
As a data subject, you have the following rights under the Philippines’ Data Privacy Act and related regulations:
The right to be informed about our collection and use of personal data
The right of access to the personal data we hold about you
The right to rectification if your data is inaccurate or incomplete
The right to be forgotten (request deletion of your personal data)
The right to restrict processing of your personal data
The right to data portability (obtain a copy of your data for reuse with another service)
The right to object to processing for certain purposes
Rights in relation to automated decision making and profiling
If you have any questions, requests, or complaints regarding your data, please contact our Data Protection Officer:
Email: support@unifiedvoice.ph
Phone: +63 2 8123 4567
We take privacy concerns seriously and aim to resolve any issues quickly. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.